Visitor Information - VA Central Iowa Health Care System
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VA Central Iowa Health Care System

 

Visitor Information

Updated Visitor Protocols at VA Central Iowa Health Care System Locations To protect our patients, families and health care workers during the outbreak of COVID-19 the following visitor restrictions are being implemented effective Monday, March 23, 2020 for VA Central Iowa facilities.

Visiting hours will be limited from 9 A.M. to 7 P.M. daily at all VA Central Iowa Health Care Facilities except the Community Living Center. The Community Living Center is not allowing visitors at this time. Some exceptions will be made for Hospice residents.

As you arrive for your visit, everyone who enters the campus will be screened. This may lengthen entry times, so please allow for that when arriving for your visit. Only one (1) visitor will be allowed to visit each patient at this time for the length of the visit.  No other visitors will be allowed on campus to stage in waiting areas or the lobby while visitation is in progress.      

Locations

The Central Iowa VA Health Care System serves veterans from all over central Iowa. In addition to our main medical center in Des Moines, we offer a number of services to our patients in 4 community-based outpatient clinics.

Waiting Areas

For your convenience and safety, we have special waiting areas throughout the facility. Please do not gather in the hallways or at the nurses' stations. You may also want to review our Visiting Hours and Policies.

We have volunteers who work in the Intensive Care waiting areas at specific times. Please check in, and give the volunteer the patient's name. If you leave the waiting area at any time, please let the volunteer know, in case we need to contact you.

Security

Central Iowa VA has a Police Service. Our officers provide 24-hour patrols of the facility and parking lots.  Report all suspicious or criminal activity, vehicle accidents, and personal property losses to the VA Police while on the facility grounds as soon as possible.

Because the VA Medical Center is federal property, all persons and bags are subject to search. In addition, no weapons, alcohol, or illegal drugs are permitted.