Pharmacy - VA Central Iowa Health Care System
Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

VA Central Iowa Health Care System




Starting February 27, 2017, VA is changing medication copayments to reduce out-of pocket costs and will have a fixed amount dependent on the medication tier. 

Tier 1- Preferred Generics will cost $5 for a 30-day or less supply.

Tier 2 Non-Preferred Generics will cost $8 for a 30-day or less supply.

Tier 3- Brand Name -$11 for a 30-day or less supply.

In addition, the current copayment cap of $960 will decrease to $700 per year!

Click here for a full brochure and more information


About the Program

The VA Central Iowa pharmacy processes many prescriptions daily. Many of these prescriptions are filled by the Consolidated Mail Outpatient Program (CMOP). Prescriptions may be refilled by phone, mail, or the Internet.

Services Offered

Automated Refill Line

An automated refill line is available for all VA Central Iowa patients 24 hours per day, 365 days a year. Please call the following number:

  • 1-855-560-1717

  • If you are using the automated refill line, all refills should be ordered at least fourteen days prior to when the refill is due to insure prompt processing and delivery time.

Internet Refill

Prescriptions may also be filled online using VA's My HealtheVet program. You will need a user id and password to log in. If you do not have one, you can easily get one by creating your personal profile.

Refills by Mail

Mail in your refill prescription receipt or write you name, last four of your social security number and the name of the medication(s) on a slip of paper and send to the VA Central Iowa Pharmacy, 3600 30th Street, Des Moines, IA 50310.

Drug Information

Please visit My HealtheVet for information about any prescription you may be taking. You may also call 1-800-294-8387 extention 5832 and ask to speak to a pharmacist.


Outpatient Pharmacy
Monday - Friday 8:00 a.m. - 5:00 p.m.
Inpatient Pharmacy (inpatient hospitalized veterans only)
365 days/year 6:00 a.m. - 10:00 p.m.
Pharmacy Administration Office
Monday - Friday 8:00 a.m. - 4:00 p.m.

All of the above services, except for the inpatient pharmacy and the automated refill line, are closed on all federal holidays.

Contact Info


  • Main Hospital

Contact Number(s)

  • 515-699-5832
  • 800-294-8387 Ext. 9-5832

Hours of Operation

  • Monday - Friday 7:30 a.m. - 6:00 p.m.