Quality and Safety - VA Central Iowa Health Care System
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VA Central Iowa Health Care System


Quality and Safety

Mission Statement:  Improve system reliability by driving a culture of innovation and change; improving outcomes and optimizing the stakeholder experience.

Vision Statement: We will be viewed as highly accessible, innovative, and agile; and will be sought out as a trusted resource, modeling I-CARE in everything we do.

Contact:  Suzie Berregaard, Chief of Quality & Safety (x4315)

                John Seals, Administrative Officer, Quality & Safety (x4835)

                Sue Johnson, Administrative Assistant, Quality & Safety (x4314)


Hours of Operation:  0730 – 1630

Key Roles and Functions:  Enterprise Framework for Quality, Safety, and Value; Quality Management Systems and Internal Controls, Including Quality Assurance, Regulatory Compliance, and Quality Control; Continuous Improvement and System Redesign; Accreditation and Survey Readiness; Infection Prevention/Multi Drug Resistant Organisms; Performance Improvement; Veteran Experience and Veteran and Family Engagement, Satisfaction, and Transparency; Medical Staff Credentialing/Privileging; Patient Safety;  Coordination of Initiatives and Employee Engagement.

Location:  Primary Administrative Location--Building 3; Basement

Contact Info


  • VACIHCS Des Moines Campus
    Building 3

Contact Number(s)

  • 515-699-5999 Ext. 4314

Hours of Operation

  • 7:30 a.m to 4:30 p.m.