VA Central Iowa Health Care System
Quality and Safety
Mission Statement: Improve system reliability by driving a culture of innovation and change; improving outcomes and optimizing the stakeholder experience.
Vision Statement: We will be viewed as highly accessible, innovative, and agile; and will be sought out as a trusted resource, modeling I-CARE in everything we do.
Contact: Suzie Berregaard, Chief of Quality & Safety (x4315)
John Seals, Administrative Officer, Quality & Safety (x4835)
Sue Johnson, Administrative Assistant, Quality & Safety (x4314)
Hours of Operation: 0730 – 1630
Key Roles and Functions: Enterprise Framework for Quality, Safety, and Value; Quality Management Systems and Internal Controls, Including Quality Assurance, Regulatory Compliance, and Quality Control; Continuous Improvement and System Redesign; Accreditation and Survey Readiness; Infection Prevention/Multi Drug Resistant Organisms; Performance Improvement; Veteran Experience and Veteran and Family Engagement, Satisfaction, and Transparency; Medical Staff Credentialing/Privileging; Patient Safety; Coordination of Initiatives and Employee Engagement.
VACIHCS Des Moines Campus
- 515-699-5999 Ext. 4314
Hours of Operation
- 7:30 a.m to 4:30 p.m.