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VA Central Iowa Health Care System


Community Resource and Referral Center (CRRC)

Our Mission

Our mission is to support Veterans who are experiencing homelessness, or who are at risk of homelessness, or serious mental illness by promoting physical and mental health, assisting in securing and maintaining housing, Employment and by working with Veterans to achieve increased community integration.

The Des Moines VA Community Resource and Referral Center (CRRC) is one of 17 VA centers nationally, aimed at ending homelessness among Veterans.

What We Do

The Central Iowa VA CRRC is there to supply needed resources and help Veterans overcome barriers to achieve Employment and Housing identified goals:

• Showers, Laundry, Computers, Phones

• Day Room

• Rapid Rehousing –Short and long Term

• Employment services

• Housing Vouchers

• Preventive Services

• Substance abuse treatment

• Community partners and services on site


The center also includes Medical Evaluation, Day room with computers and phones, laundry, showers.


Daily Services (days and times are subject to change):
    Showers: Monday-Friday: 8- 2pm
    Laundry Services: Monday-Friday: 7:30 – 2 pm
    Day Room: Monday-Friday 8am - 4 p.m.


Homeless Programs: Outreach, transitional programs and supportive housing for veterans experiencing homelessness. Case management, skills and educational groups, substance use and mental health services available.


Veterans Recovery: On site AA and NA groups.

How to Find Us

The Des Moines VA CRRC is located in downtown Des Moines – North of Methodist Hospital on Center St. We are Just south of Keo and 12th st.


1223 Center St., Des Moines Iowa 50309


We are located at the one block west of the intersection of Center and 12th Street and one block from Keosequa Avenue.


·         Bus is located on 9th st and is within in walking distance for 9th and Center St.

·         If you are not sure how to get to CRRC using Metro Transit, call 515-599-5637. A knowledgeable CRRC staff person will help you figure out the best bus/LRT route from your location.

Important Telephone Numbers

Des Moines Iowa CRRC: (515) 699-5637

Life threatening emergencies: 911

Veteran Crisis Hotline: 1-800-273-TALK (8255), then press 1 for veterans

National Call Center for Homeless Veterans: 1-877-4AID-VET (1-877-424-3838)


Community Partner Acronyms

·         Central Iowa Shelter CISS

·         Iowa Workforce Development  IWD

·         Department of Employment and Economic Development (DEED)

·         Department of Veterans Affairs (DOVA)

·         Veteran Benefits Administration (VBA)

Contact Info


  • 1223 Center St
    Des moines, IA 50309

Contact Number(s)

  • 515-699-5637

Hours of Operation

  • 8:00 a.m. - 4:00 p.m.