Request Your Medical Records - VA Central Iowa Health Care System
Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

VA Central Iowa Health Care System


Request Your Medical Records

Our Release of Information Office is available for processing requests for VA medical records! 

How to Request Information

Requests MUST be in writing with an original signature, via mail, fax, or in person.  Walk-Ins welcome.

To request a copy of a VA medical record, please use one of the forms listed in the column to the right, complete the requested information, sign the form, and mail it to the following address:

VA Central Iowa Health Care System
Release of Information/Bldg 3/Room 1955B
3600 30th Street
Des Moines, IA 50310

To Fax your request: (515) 699-5934

The Release of Information Office is located in Building 3 (Administrative Building), room 1955B.  Office hours are Monday-Friday: 8:00 a.m. to 4:00 p.m. 

Requests for records may take up to 20 days to process.


There is no cost to send copies directly to another health care provider. If copies are for a patient's personal use, photocopying fees may be assessed.

Additional Information.

  • All requests to amend any medical records must go through our Privacy Officer.
  • For questions about Billing or Account information, please contact 1-866-347-2352. Health Resource Center staff will be available to answer questions or will work with local sites for additional information.
  • If we are unavailable to receive your call, please leave a message and we will return the call.