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VA Central Iowa Health Care System

 

Appointments

Local Patient Access Data

Regularly updated patient access data is available for all VA Medical Centers and Community-Based Outpatient Clinics including average wait times, number of patients waiting for a scheduled appointment and number of patients that cannot be scheduled for an appointment in 90 days or less. To view this data, go to http://www.va.gov/health/access-audit.asp.

At VA Central Iowa Health Care System, we have established a number of procedures to assist you in getting an appointment without a long delay.

If you have received a postcard stating that you need to make an appointment, please call the number listed on the post card.

If you cannot keep an existing appointment, please contact us as soon as you are aware you cannot make your appointment. This will allow us to reschedule you sooner as well as schedule one of your fellow veterans for the original appointment date and time.

Who to Call

To make, change or cancel an appointment with a particular clinic or service, call the listed phone number provided below

Des Moines Clinic 1-800-294-8387
Knoxville Clinic 1-800-816-8878
Fort Dodge Clinic 1-877-578-8846
Mason City Clinic 1-800-351-4671

         

 

 

Self-Schedule Appointments

VA's Veteran Appointment Request app is available at select locations. The app makes it possible for Veterans to self-schedule primary care appointments and request assistance in booking both primary care and mental health appointments at the VA facilities where they receive care. In addition to scheduling appointments, Veterans can use the Veteran Appointment Request app to track appointment details and the status of requests, send messages about requested appointments, receive notifications and cancel appointments. Read more about the Veteran Appointment Request app.