VA Central Iowa Health Care System
Beneficiary Travel Payments
Important Changes in Beneficiary Travel Payments
The Department of Treasury is now requiring all federal payments to be made electronically. Starting August 15, 2016, VACIHCS will no longer be issuing cash for travel reimbursements and will instead process payments directly to Veterans bank accounts by Direct Deposit. Many of our Veterans are already receiving other VA related payments and we have received their banking information from the Veterans Benefit Administration (VBA). For those new to the system or who are not receiving these types of payments or for those needing to update banking information, Direct Deposit Enrollment forms have been mailed out with instructions. These forms can either be mailed back in or provided to our travel clerks in building 3. Veterans already have the opportunity to use the kiosk system to claim beneficiary travel mileage reimbursement but it will become a requirement on August 15th. This easy process takes only a few moments and with kiosks located throughout VACIHCS locations, Veterans will no longer have to come to Building 3 (Admin) and wait in line. This process is more reliable than sending paper checks through the mail, and reimbursements will normally be credited to the account within 7 business days. Letters have been mailed out to all VACIHCS Veterans and this has been communicated to key stakeholders as well. Please note this is already being accomplished successfully at many other VAs to include Iowa City. We have worked with their subject matter experts to ensure we communicate this effectively with all parties.